Questions about using your €5 Delhaize discount for every €50 spent, offered by Tango?
Find all the useful information and conditions to make the most of your benefit, from activating it in the MyTango app to using it in store.
🔎 Eligibility requirements
- Does my Delhaize store participate in this offer?
Here is the list of participating stores:
SM Bertrange, SM Alzingen, SM Walferdange, SM Strassen, SM Belval, SM Schengen, SM Junglinster, SM Capellen, SM Niederkorn, SM Pommerloch, SM Schmiede, Int - Proxy Gare, Int - Proxy Hamilius, Int - Proxy Bourse, AD Echternach, Proxy Beaufort, Proxy Belair, Proxy Bettborn, Proxy Bonnevoie III, Proxy Cents, Proxy Differdange / Cité du Fer, Proxy Dippach, Proxy Esch Gare, Proxy Ettelbruck II, Proxy Gasperich, Proxy GRIDX, Proxy Kehlen II, Proxy Kirchberg II, Proxy Larochette II, Proxy Martelange, Proxy Soho, Proxy Steichen
- Am I eligible for this offer?
This offer is available to all Tango customers who activate the Delhaize benefit in the MyTango app and follow the activation steps provided in the email received and in this article.
📱 Activate your benefit
- Where can I activate the offer in the MyTango app?
Open the MyTango app, go to Offers & Options, then Benefits, and activate Delhaize Benefit. You will then receive an email containing the barcode to present at checkout.
- Do I need to activate the offer before shopping?
Yes, activate your Delhaize benefit in the MyTango app before shopping to receive your barcode to present at checkout.
- Why can't I activate the offer?
Make sure you are using the latest version of the MyTango app. If the problem persists, contact our Customer Service on 800 777 77 or via our contact form.
📩 Receive your code
- I haven't received the email containing my barcode
After activating the Delhaize benefit in the MyTango app, please wait a few moments for the email to arrive. Also check the “Spam” or “Junk mail” folders in your inbox.
- Can you resend my barcode?
Contact our Customer Service on 800 777 77 or via our contact form to receive a new email with your barcode.
- My barcode is not displaying correctly
Try opening the email on another device or in another browser. If the problem persists, contact our Customer Service.
🛒 Do your shopping
- What is the maximum amount taken into account for the offer?
The offer applies to purchases up to €150, allowing you to receive a maximum benefit of €15 (i.e. €5 for every €50). You can spend more than €150; the discount will simply be calculated on a maximum amount of €150.
- If I spend €120, what will my discount amount be?
The discount is €5 for each full €50 spent on eligible purchases. For example: €50 = €5, €100 = €10, €150 = €15. For a €120 basket, the discount amount will therefore be €10.
- Can I combine several receipts?
No, the offer is valid on one receipt only.
- Are all products eligible?
Yes, all products are eligible, with the exception of tobacco, gambling products, phone top-ups and stamps.
- Do I need my Delhaize SuperPlus card?
Yes, your SuperPlus card must be presented when using the offer at checkout. Please contact Delhaize if you would like to know how to obtain your card.
▥ Present your barcode
- The cashier cannot scan my barcode
Increase the brightness of your screen and make sure the barcode is clearly visible. If the problem persists, contact Delhaize Customer Service.
- Why was the discount not applied to my basket amount?
Check that your Delhaize SuperPlus card was presented at checkout and that your purchase meets the eligibility conditions of the offer.
- Can I combine this offer with other Delhaize promotions?
The possibility of combining this offer with other promotions depends on Delhaize's promotion policy. For more information, contact Delhaize Customer Service.