How do I log in to the app and website?

Here's how to log in for the first time via the MyTango app:

 

  1. Open your MyTango app 
  2. Click on ‘Register’: enter your mobile number and click on ‘Next’

1. Connexion EN.png

2. Inscription FR.png

  1. Choose how you would like to receive your validation code (by text message or email)

3. Code validation EN.png

  1. Enter the temporary password you received (by text message or email)

4. Code EN.png

  1. Set your new password: choose your password and click on ‘Finish’

5. Mot de passe EN.png

 

💡 Good to know: Apple’s password manager lets you securely store your MyTango login details. This makes it easier to log back into the app, even after you’ve changed or reset your iPhone.

 

Here is how to log in for the first time on the tango.lu website:

 

  1. Go to the home page: Go to the tango.lu website home page.
  2. Click on ‘MyTango’: Click on the ‘MyTango’ login button.
1. Connexion web EN.jpg
  1. Click on ‘New user? Register here’: enter your mobile number and click on ‘Register’.

2. Inscription web EN.jpg

3. Code validation web EN.jpg

  1. You will be redirected to a new web page.
  2. Enter the temporary password you received (by email or text message).
  3. Set your new password: choose your password and click on ‘Save’.

 4. Mot de passe web EN.jpg

 

For future logins, simply enter the username and password you have set up to access your MyTango account.

 

💡 Good to know

Your customer area is accessible 24 hours a day from the MyTango app or the tango.lu website, so you can manage your services wherever you are.

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