At Tango, we offer you several ways to easily contact us — whether you have a question, a technical issue, or a commercial request.
You can reach us online, by phone, or directly in one of our stores, depending on what suits you best.
💻 Digital channels :
Looking for a quick and convenient solution?
- Online form
- Live chat to talk instantly with an advisor
- Tango App to manage your services, check your invoices, and contact our support team
💡 The chatbot is available 24/7 for common questions
📞 By phone :
Prefer speaking directly to an advisor?
- From Luxembourg: 800 777 77
- From a Tango mobile: 777
- From abroad: +352 691 700 777
🕒 Customer Service opening hours :
- Monday – Friday: 08:00 – 22:00
- Saturday: 08:00 – 20:00
- Sundays and public holidays: 09:00 – 20:00
🏬 In store :
Prefer face-to-face assistance?
- For commercial requests, our teams welcome you in all Tango shops.
- For technical issues, please visit our Service Center in Bourmicht.
Find the full list of our shops and their opening hours here.
🔧 Bourmicht Service Center :
Dedicated support for technical issues:
- Equipment check (Fritzbox, TV Box, etc.)
- Help with updates and setup
- Full handling of technical issues until resolution
🕒 Opening hours:
- 09:00 – 12:30
- 13:30 – 17:30
ℹ️ Good to know :
For phone stock availability, please visit a shop directly.