Whether you are already a Tango customer or would like to join us, you can subscribe to a new plan or modify your existing plan directly on tango.lu.
Step 1: Choose your subscription
To choose your mobile plan, click here and select the offer that best suits your needs.
Would you also like a smartphone?
Activate the "With smartphone" option to discover the devices available with your subscription.
Step 2: Choose whether you are a new customer or an existing customer
1. I am already a Tango customer
After selecting your subscription, choose one of the following options:
Subscribe to a new line
You will be able to:
- Choose whether or not to keep your current phone number
- Select a SIM card or an eSIM
- Review your personal information
- Confirm your delivery address
- Finalize your order and proceed with payment
Modify an existing subscription
You will need to:
- Select the mobile number concerned
- Choose a SIM card or an eSIM if required
- Review your personal information
- Confirm the delivery address
- Finalize your order and proceed with payment
2. I am a new Tango customer or a prepaid customer
Before starting your order, make sure you have the following:
Required documents and information
- Your LuxTrust credentials
- Your identity card or passport
- A Luxembourgish IBAN bank account
- A delivery address in Luxembourg (if you are ordering a smartphone)
How do I subscribe?
- Choose your subscription.
- Indicate whether you would like to keep your current phone number.
- Select a SIM card or an eSIM.
- Complete the online identification process.
- Review your personal information.
- Confirm the delivery address.
- Review the order summary and proceed with payment.
Step 3: What happens after my order?
Once your order has been validated, you will receive a confirmation email containing important information about your subscription and the next steps.