To protect your security, SIM cards and eSIMs ordered on tango.lu are blocked when shipped. This measure prevents any unauthorized use before you receive your SIM card.

📱 How do I activate my mobile line?

Via the MyTango App

1. Open the MyTango App
2. Click on "Services" and then select "Actions on my line".
3. Check or uncheck "Block the line"
4. Choose the relevant mobile line and activate it

Via your tango.lu Customer Area

1. Log in to your Customer Area at tango.lu If you do not yet have an account, create one first
2. Click the link displayed in the red banner on the homepage, or go to "Manage my lines"
3. Click "Details" next to the relevant line, then switch the "Blocked line" toggle from "Yes" to "No". When the toggle is set to "No", your line is unblocked and ready to use.